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IT Insights
Tips and best practices about IT


SASE to mordenize and simplify enterprise networking
Understand SASE SASE (Secure Access Service Edge) is a cloud-based network security architecture that integrates networking and security functions into a unified service. Introduced by Gartner, SASE integrates technologies such as: SD-WAN (Software-Defined Wide Area Network) Secure Web Gateway (SWG) Cloud Access Security Broker (CASB) Firewall as a Service (FWaaS) Zero Trust Network Access (ZTNA) […]

Mathieu QUERE
Jul 1, 20252 min read


7 Benefits of Partnering with a Global MSP/MSSP
7 raisons de collaborer avec un MSP/MSSP international Un MSP/MSSP global a la capacité de prendre en charge vos opérations dans le monde entier. Pourquoi devriez-vous envisager un fournisseur de services mondial, sans négliger vos besoins locaux? Voici 7 raisons de collaborer avec un MSP/MSSP international. Tirez parti de votre présence mondiale 1. Une approche […]
Jerome RETIF
Jul 29, 20243 min read


Debunking Myths About Co-Managed IT Support
Le SI co-managé, c’est pas sorcier! L’assistance informatique co-managée (ou co-gérée) consiste à s’associer avec un fournisseur de services managés (MSP) pour compléter les ressources informatiques internes existantes. Il est compréhensible de relever des inquiétudes de la part de ses employés lorsque l’on externalise l’assistance informatique. Cependant, la réalité est qu’en s’associant à un MSP […]

Cyndi Tai
Mar 19, 20242 min read


Vital Role of Reliable Help Desk Support for Businesses
A reliable help desk support team is paramount for businesses of all sizes. Efficient IT systems are the backbone of operations, and when issues arise, a dependable help desk swiftly resolves them, minimizing disruptions. Moreover, quick access to assistance enhances customer satisfaction, fostering loyalty and repeat business. It’s the backbone of operational excellence.

Mathieu QUERE
Feb 21, 20242 min read


The role of Backup
Safeguarding your business from data loss is paramount. This article reveals why comprehensive backups are no longer optional but a fundamental necessity to protect against accidents, cyber threats and technical failures.

Cyndi Tai
Dec 5, 20232 min read


Benefits of a Centralized Computer Management
Ever wondered how centralized computer management can revolutionize your business? Dive into a world of improved efficiency, fortified security, and significant cost savings. Streamline operations and protect your digital realm with this transformative approach.

Mathieu QUERE
Sep 15, 20232 min read


Virtual CIO Services – Its Role in Shaping Business Success
In the world of Virtual CIOs, businesses, regardless of size, can tap into specialized technology leadership without the full-time commitment, reaping the advantages of strategic insights and cost-effective decisions in the tech landscape.

Mathieu QUERE
Aug 16, 20232 min read


Unveiling the Culprits: The Most Common Causes of Data Loss
Data loss poses a significant challenge for companies, with detrimental effects on their financial well-being, reputation, and legal compliance. In this article, we delve into the prevalent culprits of data loss, aiming to raise awareness about these factors and stress the importance of proactive prevention strategies.

Cyndi Tai
Jul 6, 20232 min read


Disaster Recovery and Data Backup Tips
Disasters wreak havoc, jeopardizing crucial data and business stability. Disaster recovery and data backup are vital for continuity. Our article emphasizes their significance and offers key tips. Learn the value of a comprehensive plan, regular data backups, testing, cloud-based solutions, and employee training. Protect your business, minimize impact, and ensure a swift recovery from data loss.

Mathieu QUERE
Jun 28, 20233 min read


Cloud Computing: A Game Changer in the Tech Industry
Cloud computing has revolutionized data storage and management for organizations, along with transforming application and service delivery. By storing information and software on remote servers instead of local computers, cloud computing enables easy accessibility from anywhere via the internet. This shift brings numerous benefits, including scalability, flexibility, cost reduction, and enhanced security. Additionally, cloud computing empowers organizations to adopt new techn

Mathieu QUERE
Jun 5, 20232 min read


How to Extract the Mailbox Size using PowerShell
Learn how to extract mailbox sizes using PowerShell effortlessly. Copy and paste the code provided to PowerShell and follow the prompts. You can obtain the mailbox size of an individual user or generate a comprehensive CSV report for the entire organization. Stay organized and gain valuable insights into mailbox management.

Mathieu QUERE
Jun 1, 20235 min read


A Comparative Analysis of Microsoft Office 365 vs. Google Workspace
Microsoft Office 365 and Google Workspace excel in collaboration and communication, but differ in key areas. Google emphasizes real-time collaboration, simplicity, and seamless integration. Microsoft offers feature-rich applications, advanced customization, and deep integration with its ecosystem. Assess unique needs, collaboration requirements, and existing infrastructure to choose the suite that empowers your team and drives success.

Cyndi Tai
Jun 1, 20233 min read


The Importance of Network Monitoring in Business Operations
Efficient network monitoring is crucial for businesses in the digital age. It enhances network performance, identifies security threats, minimizes downtime, facilitates compliance, and aids in planning and budgeting. Proactive monitoring allows businesses to detect issues before they impact operations, protect sensitive data, meet regulatory requirements, and optimize their network infrastructure. It is an essential practice for achieving business objectives and staying compe

Mathieu QUERE
Apr 14, 20232 min read


Best Practices for Secure Remote Work
The shift to remote work has introduced new security threats for organizations. To protect sensitive information and maintain system integrity, businesses should adopt best practices for secure remote work. These include providing adequate training, implementing MFA, utilizing VPNs, adopting encryption, maintaining regular software updates, monitoring access, staying informed about security trends, and regularly assessing security posture. Prioritizing remote workforce secur

Cyndi Tai
Apr 13, 20232 min read


How to deploy the Microsoft Intune Application on Windows 10 Devices
This article guides IT Professionals on deploying Microsoft Intune applications on Windows 10 devices in corporate or lab environments. It advises trying a test application deployment using a known MSI file format, such as 7-zip or Adobe Reader. For setup.exe files, conversion to MSI format is necessary using a third-party application packager. The step-by-step process includes package preparation, filling in mandatory fields, assigning application availability, and finalizin

Mathieu QUERE
Mar 23, 20232 min read


Managed IT Services: A Solution for Small Business IT Challenges
Managed IT services offer a solution to small businesses facing IT challenges. By outsourcing IT support, businesses can access expertise, cost-effective solutions, increased productivity, proactive maintenance, and enhanced security. With a team of experts handling hardware, software, network monitoring, and cybersecurity, small businesses can focus on core responsibilities while staying ahead in technology. It’s a smart investment for optimized operations and business growt

Cyndi Tai
Mar 23, 20232 min read


Reimagining Cloud Security for the Modern Business Landscape
Cloud computing brings numerous advantages such as agility, scalability, and cost savings, but it also presents new security challenges. Businesses must shift from perimeter security to a data-centric security approach. This involves prioritizing data protection through encryption, access controls, and security-focused processes. Network segmentation and staying updated with security developments are vital. By adopting a risk-based approach, businesses can securely leverage c

Mathieu QUERE
Mar 23, 20232 min read
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