NOC : 24/7 Monitoring
Proactively resolve incidents and significantly reduce downtime.
What is a NOC?
A Network Operations Center (NOC) is a dedicated team, often operating 24/7, that monitors, maintains, and responds to an organization’s IT systems and networks.
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Key NOC responsibilities include:
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Real-time monitoring of networks, servers, and applications
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Incident detection (failures, slowdowns, outages)
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Alert management and tracking with monitoring tools
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Level 1 & 2 resolution or escalation to specialized teams
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Proactive maintenance like patching, restarts, and capacity planning
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Documentation and reporting
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A NOC uses tools that give full visibility across your IT environment including monitoring systems, logs, ticketing platforms, networks, and cloud services.
The REST NOC
Our NOC is your first line of defense against downtime, ensuring your information systems stay up and running.
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REST Solution’s NOC team operates 24/7 or during your business hours - whichever fits your needs. With three service centers worldwide, our experts provide continuous coverage throughout the year.
Our skilled team includes:
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NOC Analysts / NOC Technicians
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Network Engineers (junior to senior)
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System Administrators
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Site Reliability Engineer (SRE) for modern environments
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Comprehensive : Our NOC includes all the tools needed for monitoring, supervision, and ticket management.
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Transparent : We provide detailed monthly reports to review performance and identify areas for improvement.
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Agile : Our service integrates seamlessly with your existing processes and environments.
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This service is also available as a white-label solution.
Your systems run non-stop?
Us too!
The 3 service hubs of REST Solution
Mauritius - Philippines - Mexico
Who is it for?
An in-house, managed, or hybrid NOC service is essential for environments where uptime and performance directly impact business operations. It provides visibility into the health of your information systems, detects problems early, and ensures rapid problem resolution.
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Industries such as banking, telecommunications, retail, e-commerce, healthcare, education, public services, and manufacturing face greater exposure to these challenges and benefit most from reliable NOC coverage.
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While a NOC handles most technical incidents, pairing it with a SOC is highly recommended to ensure comprehensive protection by securing your information systems against cyber threats.
WE TAKE CARE OF YOUR IT, YOU REST !